Contact Us

Dear PiFi Members, Every time you PiFi, we want it to feel seamless, supportive, and personal, just like the care we give our pets.

  • If you have a question, concern, or suggestion, please drop us a message. To help us serve you better, please include:


    Order Number
(The order number can be found in your confirmation email)

    Serial Number (SN)
(The SN code can be found under: Home > Settings (gear icon in the upper-right corner), OR located at the bottom of your feeder's main upper body.


    We’ll get back to you as soon as possible, usually within 24 ~ 48 hours.

    support@mypifi.com


    Monday – Sunday: 8AM – 7PM (PST)
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