Our 1-Year MyPiFi Warranty

When it comes to your pet’s care, reliability matters. This warranty is here to give you peace of mind. That’s why every MyPiFi product comes with a 1-year limited warranty, so you can feel calm, confident, and supported from day one.

Our goal is simple. Reliable tech. Happy pets. And peace of mind for you.

What This Warranty Covers

MyPiFi products are designed to make everyday pet care easier, safer, and more consistent. If your product experiences a manufacturing issue during normal, intended use, we’re here to help.

• Manufacturing defects
• Electrical or mechanical issues under normal use
• Core product components designed for daily pet care

If something isn’t working the way it should, we’ll work with you to make it right.

What’s Not Covered

While MyPiFi products are built for everyday life with pets, this warranty does not cover damage caused by situations outside normal use.

• Accidental damage, drops, or impact
• Improper use, neglect, or incorrect cleaning
• Unauthorized repairs or modifications
• Normal wear and tear over time

How to Submit a Warranty Claim

If you think your MyPiFi product may qualify for a warranty claim, don’t worry — the process is simple.

Just email us at support@mypifi.com and include:

• Your order number or proof of purchase
• A short description of what’s happening
• Photos or videos, if helpful

Our support team will review your request and guide you through the next steps.

What Happens Next

Once we’ve reviewed your claim, we’ll choose the best solution for you and your pet.

This may include a repair, a replacement, or another resolution that helps you get back to your pet’s routine as quickly as possible.

We’re Here for You and Your Pet

Caring for pets is what drives everything we do at MyPiFi. If you ever have questions — about your warranty or anything else — we’re always happy to help.

Thank you for trusting MyPiFi to support your pet’s everyday comfort, care, and well-being.